Privacy Policy

At Shop I Buy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or interact with our services.

Who We Are

Shop I Buy is an online store offering products through our website. We are responsible for handling personal information collected through our store, including order details, contact enquiries, and customer account information where applicable.

Address: 465 Cranbrook Road, London
Phone: +447778986057
Email: globitech7861@gmail.com

Information We Collect

We may collect personal information when you browse our website, place an order, fill out a contact form, subscribe to updates, or communicate with us directly.

This information may include your name, billing address, delivery address, phone number, email address, payment-related details, order information, account information, IP address, browser details, and other website usage information where relevant.

Order Information

Information needed to process and deliver your order, including your name, address, contact details, and purchase information.

Account and Contact Information

Information you provide when creating an account, contacting us, or submitting a form on our website.

Technical Information

Information such as IP address, browser type, device data, and general browsing activity used to maintain website security and improve performance.

How We Use Your Information

We use personal information to operate our website, process orders, manage payments, arrange delivery, respond to enquiries, provide customer support, improve our services, maintain security, and meet legal or regulatory obligations.

Where appropriate, we may also use information to communicate with you about your order, account, service-related updates, or marketing communications if you have chosen to receive them.

Lawful Basis for Processing

We process personal information only where we have an appropriate lawful basis to do so. This may include processing that is necessary to perform a contract with you, comply with legal obligations, respond to legitimate business needs, or act on your consent where required.

For example, we may use your information to fulfil an order you place, respond to a customer enquiry, prevent misuse of our website, or send optional marketing communications where you have agreed to receive them.

Sharing Your Information

We may share personal information with trusted third-party service providers where necessary to run our business and provide our services. This may include payment processors, delivery partners, website hosting providers, technical support services, and tools used to operate our store.

We may also share information where required by law, to protect legal rights, prevent fraud, or respond to lawful requests from public authorities.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, improve user experience, remember preferences, analyse site activity, and maintain security.

For more information about how cookies are used on our website, please refer to our Cookies Policy.

How Long We Keep Your Information

We keep personal information only for as long as it is reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining records, resolving disputes, meeting legal obligations, and enforcing our terms where required.

Where a specific retention period is not set, we consider the type of information involved, the reason it was collected, and any legal or operational requirements that apply.

Your Rights

Depending on your location and the circumstances, you may have rights in relation to your personal information. These may include the right to request access to your data, request correction of inaccurate information, ask for deletion of data, restrict certain processing, object to certain uses, and request transfer of your data where applicable.

Where we rely on consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing carried out before withdrawal.

If you would like to exercise any of your rights, please contact us using the details provided in this Privacy Policy.

Marketing Communications

If you choose to receive promotional emails or updates from us, we may use your contact details to send information about products, offers, or store news. You can opt out of marketing communications at any time by using the unsubscribe option where available or by contacting us directly.

We aim to handle marketing communications in line with applicable privacy and electronic communications rules.

Data Security

We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. However, no online system can guarantee absolute security, and users should also take care to protect their account details and devices.

Complaints

If you have concerns about how we handle your personal information, we encourage you to contact us first so we can try to resolve the issue.

You may also have the right to lodge a complaint with the relevant data protection authority if you believe your information has been handled improperly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, legal obligations, or the way we process personal information. Any updated version will be posted on this page and will take effect from the date of publication.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us using the details below.

Address: 465 Cranbrook Road, London

Phone: +447778986057

Email: globitech7861@gmail.com

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